Shipping policy
Shipping Policy
Last Updated: May 18, 2026
Thank you for shopping with us. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process, ship, and deliver orders.
1. Order Processing Time
All orders are processed within [4-7days] after payment confirmation.
Orders are processed during business days only, excluding weekends and public holidays. During high-demand periods, product launches, sales, or holidays, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
2. Shipping Methods
We currently offer the following shipping methods:
- Standard Shipping
- Express Shipping (if available)
Shipping availability may vary depending on your location and product availability.
3. Estimated Delivery Time
Estimated delivery timelines are as follows:
Domestic Shipping (India)
- Standard Shipping: [4-7BUSINESS DAYS]
- Express Shipping: [2-4 BUSINESS DAYS]
Please note that delivery timelines are estimates and may vary due to courier operations, customs clearance, weather conditions, public holidays, or unforeseen delays.
4. Shipping Costs
Shipping charges are calculated at checkout based on:
- Delivery location
- Shipping method selected
- Order weight and size
We may occasionally offer free shipping promotions, which will be clearly mentioned on the website when applicable.
5. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing:
- Tracking number
- Courier partner details
- Tracking link (if available)
Please allow up to [2 DAYS] for tracking updates to become active after shipment.
6. Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
- High order volumes
- Courier service disruptions
- Weather conditions
- Customs processing
- Incorrect shipping information was provided by the customer
- Public holidays or unforeseen operational issues
We are not responsible for delays caused by shipping carriers or external circumstances beyond our control, but we will do our best to assist customers in resolving delivery concerns.
7. Incorrect Address Information
Customers are responsible for providing accurate shipping details during checkout.
If incorrect or incomplete shipping information is provided:
- Delivery delays may occur
- Additional shipping charges may apply
- Orders may be returned or lost
We are not responsible for failed deliveries caused by incorrect customer information.
8. International Shipping
We may offer international shipping to selected countries.
International customers are responsible for:
- Customs duties
- Import taxes
- VAT or local government charges
- Any additional clearance fees required by the destination country
These charges are not included in the product or shipping price unless otherwise stated.
International delivery timelines may vary depending on customs processing and local courier services.
9. Lost, Damaged, or Stolen Packages
If your package arrives damaged, lost, or significantly delayed, please contact us within [2 DAYS] of the expected delivery date.
Where applicable, customers may be asked to provide:
- Order number
- Photos of damaged packaging/products
- Delivery issue details
We will work with the shipping carrier to help resolve the issue as efficiently as possible.